If you ring up and talk to a man who sounds like he should be working in our warehouse, that’s Steve. Steve has been taken on board to relieve the load on the rest of the team to make us more efficient at our jobs (if that is even possible). As it turns out, Steve is a bit of a whiz in the warehouse department. One of the first things he did was let us know that everything we’d been doing before was a disorganised shambles and moved it to where it should be. Thanks Steve.
Still he does jump on the phones from time to time so give him a chance, I’m sure he’ll be able to help.