Ok, you want to know how to reset a Sterilight UV ballast. Good news, it’s easy. If you’re wondering why you haven’t figured it out on your own yet, this is because Sterilight UV made it near impossible to do by accident.
So, by following these few simple instructions, the ballast will not only stop beeping at you but also give a 365 countdown for your new lamp. Although I’m talking about a BA-ICE-S ballast, the instructions are the same for the SP Platinum series as well, your reset button is the little display window on top.
Method:
Firstly, turn off your UV ballast from the power.
Now hold down the reset button on the side, keep it held down.
Now turn the main power back on. Yes, you still have the reset button held.
Wait for the RSET display and the single beep after about a second
Release the reset button
There, that’s it. You’re done. Feel free to leave words of thankful gratitude below.
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Hi, my unit shows nothing on thr display and still 1 second beeps. I have replaced the bulb (twice) and the sleeve and still the same. have cleaned the nodes and still the same. Any ideas or back to manufacturer?
Please note that this “pro rated” warranty has now been changed to a flat 2 year warranty.
THANK YOU SO MUCH for your simple and helpful advice. Our ballast has been beeping a long time, and we didn’t know how to reset it. Thanks to your instructions, we are now living beep-free.
I owe you a drink!
That was way too easy.
Thank you.
why display still shown ‘000’ after i replace uv lamp
thank you
You need to reset the ballast after the lamp has been changed. Once the ballast has been reset it will show ‘365’ again.
What does in mean when the display shows 8888 and there is a continuous beep?
It means your controller is faulty, this error code is not an official one. If you have reset the ballast and it is still showing the same thing then speak to the people who sold you or installed the system and they should be able to help you with replacement under warranty. If it’s not under warranty any more, get your 3 quotes.
Reset worked. Thank you.
thank you so much! it worked.
Thanks you. My reference of 1998 bulb change was for approximate age of the system. I change the bulb this year. Does the bulb totally not work after 365 days?
I will if necessary take the unit apart to see if I can locate a reset button. I hope that the designer of this system had foresight that the reset button would be on the top as the ballast is mounted.
Thank you, again.
That’s most ok. Unfortunately the bulb will appear to be fine after a year, even 5 years. However, the UV output part (the useful bit that we can’t see) drops off considerably after the year mark.
You give a lot of credit to the system designer there. In our time we have been blessed to see a plethora of innovative storage solutions that often render our equipment completely inaccessible. Like I say though, you should be looking for a little black nub on the end of the controller, above the power in cable currently. Good Luck!
Thank you!
You are a genius! That beeping has been annoying me for the last 6 months. Thanks again.
Troubleshoot
Have reset 365 day timer according to proper guide lines but have not been able to stop the beeping. Do I have a defective bulb?
Hi Loris,
I would need to ask if the controller is showing anything on the display? If it is blank and bleeping then it’s your bulb, it’s blown up. If it’s showing a fault code then it will be something that your manual will relate to. I can send you a new manual or tell you what the fault code means if you don’t have your original one.
Fixed in under 10 seconds.
Thank you very, very much!
Thank you very much nice to be able to reset this thing seeing as the installer did’nt see fit to leave any instructions or manuals
thanks….
You made… the … beeping… stop. I cannot thank you enough. It was driving me nuts!
Thanks a lot it was so simple that i could read it easily with no trouble!!!
Thanks, it works OK.
Hi. I have a similar system. Swapped to a new bulb as I always do. Turned off pwr. Held button during start up. I can hear the ballast try to light the light 3 times. But continues to beep now… faulty light or bad ballast?
thanks, aaron
I have the older F series version that does not contain a reset button. I’ve tried unplugging it several times, but still continues to beep when plugged back in. Any ideas on how to reset this version?
Hello Thomas,
On the older F systems your reset button is the SWITCH/LED (so the manual says) You use that the same way as the method in the article. If you would like an electronic copy of your manual then just contact us and I’ll email you one through.
My Reset worked. Thank you!!!
Thank you!
I had “A3” show up when I replaced the bulk a couple weeks ago and I could not reset it back to 365 days according to the simple instructions on the ballast unit itself. So I had to reset once a week to stop the “A3” beeping. You apparently have only four times for that. So was not looking forward to have to have the ballast looked at…
Your instructions worked great. I was able to start the counter back to 365 days.
Big thanks!
We have a BA-ICE-IF ballast, no reset button that we can find. All we have is a tiny green LED light but does not push. How do we reset to stop the infernal beeping? Thanks
Seriously?!?! Thank you!!!
hello
I did the process, the beeping already stopped, now shows 365..what does that mean? 365 days..i have 1 years with mine do you think i need to replace it..do you think the warranty still work?
thanks for your help
This alarm will go off yearly. As long as you have replaced the old lamp before resetting the controller, it means that your new lamp will work for 365 days.
Beware, even though your old lamp may still be emitting a blue light, the UV part of the bulb will fall off after a year.
I recently replaced my UV bulb and performed the reset. I see rset on the screen with it beeping, but afterwards instead of displaying how many days left its showing “00t”? I left it for two weeks and this morning noticed it beeping showing A3. I checked all the connections and tried a reset again. It says rset, but just comes back with this 00t. Could the bulb be bad? Ballast faulty?
I would guess that your last LED digit may be faulty and it’s trying to say 000. A3 means that your bulb needs replacing. If you can safely see if your bulb is on and working then it will be a matter of going through the reset process again, the system will be perfectly functional. If your bulb is not working then the fault code is correct and you have a broken lamp. It will then being a case of going back to who supplied the lamp and seeing if they will help.
Ordered a new bulb installed it, reset, same thing.
Figuring the ballast must be shot 🙁
It could be your ballast but it depends on what it’s showing. If you have a fault code then refer to your manual, it may not be your bulb. If your screen is blank and beeping is constant then I would get into contact with your original supplier (with your serial number handy) and see what kind of help / warranty they can offer.
Just an update it was the ballast, replaced with a new one and all is fine. Will see if I can get a replacement for the faulty one under warranty as it only lasted year.
My BA ICE S continues to beep, so I reset as per instructions and it showed 365, then 0587, then continued to beep and go blank.
0587 is not a valid fault code. You will need to contact the supplier of the unit and check the warranty status. If you are within your warranty period you will receive a replacement free of charge.
thank u so much I hav been reset that dam a3 flash and beep ever wk such an easy fix thanks again lui
after i reset my ba-ice-s the days reset to 377 why is that after a few minutes beep returns just replaced bulb
Hello,
If your controller is going right back to fault after resetting the lamp then it is likely to be an electrical fault within the controller. If your controller is in warranty then I would recommend contact whoever you ordered the unit from directly and seeing where you stand. I’m almost certain it will need replacing though.
I know this may be a dumb question, but my BA-ICE-S is plugged into a powered outlet but it does not beep or show anything on the display. Replace? Or is there a magical fix?
Hello Brian,
There is no magical fix unfortunately. If your controller is not responding then I would contact the supplier if it is less than 2 years old and enquire about a warranty replacement. They may require the old unit back for testing. If it is greater than 2 years old then I would recommend you start shopping around for a replacement.
If a controller stops working like this then it would be worth installing some surge / spike protection ahead of your new controller. It sounds like some of your internal components may have blown up.
Thanks Ryan! Its definitely more than 2 years old so I’ll shop around. Thanks again!
Thank you thank you
Thank you Ryan,
The lamp is still working. We leave off running any water during the night, and then check if the filter outside casing feels warm in the morning.
Like you say I will monitor the situation after day 001 and then come to a decision.
Your opening statement did make me more comfortable about the situation.
Thank you once again, or as we say in this neck of the wood:
Cheers Mate
Tony V.
I have a ba-ice-3f with an RCON controller with a green light and alarm. I replaced the bulb and the ballast and now the rcon won’t stop beeping but the uv light is on? How can I stop the alarm on the rcon and/or what is causing this.
Thank you,
Brian
Hi there Brian,
The controller that replaced the R-Can controller has recently been superseded itself. So your little ballast has had a fairly decent innings. If you’ve just got the alarm constantly sounding at you then it sounds pretty faulty as you can’t reset these ballasts. If you turn it off and back on again and the same thing is happening then it time to either get some ear plugs or replace it. You’ll have to be quick though as they have just been made a discontinued product by the manufacturer about 2 weeks ago. I hope that helps.
Ryan
I reset it and 365 lights up for a half second then back to a blank screen and beeping
Hello Joel,
Your controller is in ‘Lamp failure mode’ I would try an old lamp in the unit if you have one to hand just to confirm this. If you’ve just ordered a new lamp then I would ask for a replacement from the vendor. If it’s an old lamp then it’s time to buy a new one. Bear in mind that the UV output from these lamps start dropping off significantly after 1 year. The blue safety light may still be working but your lamp will be next to useless.
Thanks so much unfortunately I ordered a new controller, but, since this one is 6 years old I will keep the order I just ordered uv lamp. Last time and first time I ordered the cheap lamp that now lasted 45 days
Have a ba-ice-1f unit in rented home. Replaced lamp since I was told no one had done so in a few years. Now what? Lamp doesn’t light and I can find no reset button or display. What gives?
Hello,
The BA-ICE-1F doesn’t have a reset button, just the little LED on the cap to let you know it’s turned on. If that LED isn’t on and you’re 100% that there’s power going to the unit then your ballast has blown. If the light is on then you have a faulty lamp. I would imagine it would be fairly easy to get a new one sent out from a reputable company.
I have an older model SPV-15. Changed lamp and reset, everything good for a few minutes, then get error message “interlock open”. What does this mean? Sometimes it will go off and lamp starts, like a loose connection, or something.
THanks so much, it worked perfectly. Wife heard beeping and we found the A3 code. Had to get the manual trying to ind out where I buy new light …. Resetting was much easier.
Does any know what a A1 error msg means. My system beeps and then the screen goes blank. It briefly displays a A1. My system is about 11 years old. I just replaced the light bulb and the quartz sleeve. Is it time for a new system?
Hello,
I know what A1 means yes. Because the system is old it is the original ‘lamp fault’ error code. I would first advise that you put a new or known working lamp in the unit. That should fix the problem. If it doesn’t then it is your controller that’s at fault and for the price of a new controller, I would recommend updating your system to a newer model. That’s if you look at it from a cost perspective, the difference is negligible. If you don’t want to touch your plumbing then a new controller should work fine.
I want to ask .BA.ICE.S in our company if in the given power direct alarm sounds and the screen is not lit .. what causes it? Thank you very much
Hello,
If the alarm is sounding and the screen is blank then the controller is in ‘Lamp failure mode’. Reset the controller to make sure it is still the case after and if it is then you will require a new lamp. This is not covered under warranty though if it happened here with us and the lamp was less than 1 month old then we would replace it out of courtesy. I hope that helps.
Thank you so much!!! Now it works without any beeping!
Spot on with this write-up, I absolutely feel this site needs far more attention. I’ll probably be back again to see more, thanks for the information!|
thank you it was really simple even for someone like me. you were a god send.
Thank you so very much fr this information
THANK YOU! Worked the first time. Maybe this headache will go away now.
Thank you very much, the beep was driving us crazy – expecially after the 4 week reset limit !
Changed the bulb and sleeve, reset, and 365 showed JB the display screen for about 5 second twitched then dimmed out completely. No it is beeping and there is nothing on the display screen. Any ideas?
Hi.. thanks for information
God bless you